Which are your most inefficient business processes running on SAP? Which are OK and which are the “best”? Any idea? Most SAP customers that I talk to don’t have a good answer to these questions. If I was your CEO you can bet that I would be asking these questions, especially in view of how much money to date we have all spent on SAP…

What if you could routinely extract meaningful Key Performance Indicators (KPIs) for all of your ERP and SAP business processes? This is an extension of what we have just been talking about in liberating data. Did you know that Solution Manager Business Process Analytics does this for free? There are other specialized tools out there in the SAP ecosystem as an alternative. Using these you can track business benefits and get stuck into real business process improvement initiatives. 



This was the final article in the Top Trends for SAP Customers 2020 series, as you can see there is plenty to keep us all busy having fun in 2020! If you missed any of the other articles you can find them here. If you need any recruitment advice or career consultancy feel free to contact Sapture.

Dr Derek Prior spent 19 years as an analyst specializing in SAP at Gartner and AMR Research, advising organizations all around the world on SAP strategy and best practices.